) allow SER Macrosoft to provide the newest
knowledge management software packages that offer
tangible technological solutions to our customers."
Synergy 2000
Synergy 2000 is an integrated software suite designed
for managing all types of information in banks and
credit unions. Synergy 2000 enables fast response to
customer inquiries by providing on-line information to
Customer Service Representatives. Alternatively,
information is supplied directly to customers via
Internet banking. Synergy 2000 streamlines operations in
the bank or credit union by making information instantly
available to those who need it - whether this is reports
needed by employees, check images and customer
statements to answer a customer inquiry, signature cards
for front or back office verification, etc. Synergy 2000
interfaces with most core banking, check processing and
Internet banking packages, ensuring seamless integration
with existing systems.
About SER Macrosoft
SER Macrosoft (www.sermacrosoft.com) has been
providing image-based information management software to
the financial marketplace since 1987. Over 2,000
organizations have implemented SER Macrosoft COLD
(computer output to laser disk), document imaging, data
mining, and check image archive and check image
statement systems. SER Macrosoft’s new Synergy 2000
system provides integrated document management for all
related enterprise information, including information
access and delivery using the Internet.
SER Macrosoft is headquartered in Rochester Hills,
Michigan and has sales and support offices in Charlotte,
NC; Minneapolis, MN; London, England; and Mexico City,
Mexico. In addition to a direct sales force, business
partners marketing SER Macrosoft's software solutions,
are located in the US, Canada, Europe, Central and South
America, and the Far East.
This article may be found in the July/August issue of
KM World magazine or at their web site
