SER makes personalised knowledge delivery and retrieval a reality

SER Systems Limited, a subsidiary of SER Systems AG, the global market-leading provider of knowledge-enabled software products and solutions, (Frankfurt Neuer Markt: SES), today announced the UK launch of an innovative new suite of products that facilitate the personalised delivery and retrieval of personal and corporate knowledge within the desktop, the enterprise and beyond.  SERkmware is a powerful and truly scalable suite of knowledge management products that delivers knowledge to people, wherever and whenever they need it to optimise decision-making.

SERkmware provides the facility to undertake two fundamental operations: the retrieval of knowledge from a data repository or knowledge base; and the categorisation of information into views that allow users to organize their PC as their role or project evolves.  This capability is provided by SERbrainware, an award-winning learning engine that understands the meaning and context of information, regardless of format or content.

 

Associative Search

Within SERbrainware is the capability for free text retrieval, based on the Associative Search functionality.  This search is not keyword or rule based, but content sensitive, which could be a phrase or a paragraph from a document.  This ensures that users find the right information they are looking for, in the appropriate context, as opposed to a deluge of inappropriate information that is commonplace with keyword searches.


Knowledge-enabled Classification

With SERkmware users can create multiple personalised views and profiles of the same data or knowledge base, utilising the ‘learn by example’ features of SERbrainware.  This enables users to project a personalised view of information held on their desktop, on a corporate intranet, or even on the internet.  With SERkmware, changing, or adapting these profiles can be done in a matter of seconds with a few mouse clicks.

Part of the SERware product family, SERkmware consists of 3 product offerings:

  • SERpersonalBrain – knowledge-enabled classification & retrieval for the desktop

  • SERenterpriseBrain - knowledge-enabled classification & retrieval for the enterprise

  • SERglobalBrain - knowledge-enabled classification & retrieval for the Internet

SERpersonalBrain is available Free of Charge (FOC) with optional modules for a fully integrated scan client and integration to MS Outlook for knowledge-enabled classification and retrieval of e-mail messages.

 

Ends.

For more information, please contact:


Euro Banking Solutions:

Keith Blankley
Managing Director
Tel: + 971 4 3210011
Email: kblankley@eurobankingsolutions.com