• Classify and distribute all incoming correspondence within seconds
• Integrate to mission critical business systems
• Accelerate key business processes through instant access to the right information
• Increase organisational responsiveness to customers, suppliers and partners
• Migrate legacy information and paper archives

SERdistiller is an intelligent knowledge management application that accelerates the flow of information throughout the organisation for competitive advantage. As incoming mail is received, SERdistiller is able to capture the scanned image, recognise the content, and distribute it to the appropriate knowledge worker within the organisation for processing or action. Similarly, incoming e-mails or web site inquiries can be automatically classified and forwarded within seconds.

SERdistiller replaces the manual effort - and the corresponding cost and time - associated with classifying and indexing every document that goes into an imaging or knowledge management system. It streamlines business processes and delivers enormous returns on investment.

Better Quality Than Manual Methods
An individual with subject matter knowledge first trains SERdistiller using initial samples, called a ‘learn-set’. The application then classifies and extracts data fields based on what it has learned. The learning process can be modified, refined, or extended to further optimise the process. The end result is a consistent and high quality document classification and information extraction – superior to manual methods.

Beyond Forms Processing
SERdistiller works with all document types, from rigidly structured forms; to loosely structured documents, such as incoming invoices and credit notes; to completely unstructured documents, such as letters, correspondence, or even extracts from a novel. It is SERdistiller ’s ability to enter and process this broad range of document types into a system without the cost and time of human intervention, that makes this breakthrough technology such a powerful solution. 

Scalable
SERdistiller provides incredible throughput. A single Pentium computer will classify up to 10,000 documents per hour, without OCR. If significant optical character recognition is required, this becomes the limiting factor on throughput and then typically 600 pages are processed per hour on a single computer. However, multiple computers can be used for higher quantities.

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